FAQ

 

HOW DO I JOIN WEEKLY TASTING?

From the main page of Weekly Tasting, click "Sign up." Enter your email address so you can start to receive our Weekly Tasting emails. There are no membership fees or hidden costs.  Each week, you decide whether or not you want to purchase this wines offered that week.  You can have only one account per email address.

 

WHAT IS WEEKLY TASTING?

Weekly Tasting is a new way to try wine. Each week, a 4-pack of wine, selected by our Sommeliers will be available. We are all about finding the perfect wine for you! To us, variety. quality, and balance is everything. We offer high-quality wines from all over the world. Each and every wine in our Weekly Tasting packs have been carefully selected by our dedicated Sommeliers. Believe us, this process wasn't easy, as the Somms tasted through hundreds of wines and selected the very best - ensuring each pack has their sip of approval!

 

WHAT YOU GET WITH EACH TASTING EXPERIENCE?

A new, themed 4-pack of wine each week, priced at $69.99 plus free shipping. Each wine is handpicked by highly respected sommeliers. Your tasting experience will include a 10-minute video highlighting each wine profile, a food pairing with recipe cards, as well as social sharing capabilities. Each pack will include 4 different wines and may include a mix of varietals or regions.

 

WHO ARE THESE SOMMELIERS?

Here is a quick overview of our Sommeliers. For more information, visit the Sommelier page.

Elizabeth Schneider:

Elizabeth is best known for her podcast Wine for Normal People, where she turns the often overwhelming world of wine into an easily understood (and amusing!) experience. After working in high tech, getting her MBA from UNC-Chapel Hill, and slugging away as a marketer for a huge winery in California, Elizabeth decided to abandon the corporate world and follow her passion of helping normal people who like wine to learn more about it through her podcast, live and online seminars, and her upcoming book, Wine For Normal People. She is both a Certified Sommelier with the Court of Master Sommeliers and a Certified Specialist of Wine.


Laura Maniec:

Laura Maniec began her career in wine at age 21 as a Sommelier charged with running the wine and spirits program for BR Guest, where she worked for 10 years in various positions across the country. By 29, Laura became one of only 32 women in the world to pass her Master Sommelier Exam. Two years later, Laura started Corkbuzz with the goal of making wine approachable and fun, while keeping the spirit of always learning and exploring.
 

WHERE CAN I FIND THE LASTEST PACK VIDEO?

You can find the video associated with your pack in your Weekly Tasting Cellar, within your account. Each video will also be emailed to you upon purchase of the pack.

 

HOW DO I SHARE MY CELLAR?

To share your Cellar, go to your Cellar and click the "Share My Cellar" link (located above the "Search" box). From here, you can share with any friend via email. Simply enter their email address and send. Your friend will receive a notification, letting them know you have shared your Cellar. Once they accept your invitation, they will be able to see your wines, reviews, and favorite bottles. To see their Cellar, your friend will need to share their Cellar with you. 

 

HOW DO I RESET MY PASSWORD?

Click on the "forgot your password" link on the login screen. Follow the instructions to receive an email with a link to reset your password. If you do not receive this email within ten minutes, please check your spam folder to ensure that it was not sent there. If you do not receive an email from us, and it does not appear in your spam folder, please contact our Customer Happiness Team.


 

CAN I BE NOTIFIED OF A CERTAIN WINE OR VARIETAL?

We do not separate our wine notifications based on varietal or any other specification. Once you sign up to receive email notifications or download our Apple or Android mobile app, you will be notified each time a new wine pack is offered, which will include a link to buy the wine pack with a description and price. Please note, we only offer ONE wine pack per week. A new pack will be placed on our website each Monday.

Make sure you favorite the wines that you like in your Cellar. If the wine becomes available, we’ll send you a notification if you have favorited that wine.

 

CAN I ORDER ONE BOTTLE?

Unfortunately, our packs are designed to go together. To experience the pack in the way we intend we must keep the pack as it is advertised. If you purchase the pack and favorite a wine in your cellar, you may receive a notification if that wine becomes available again.

 

WHY AM I NOT RECEIVING YOUR EMAILS?

Don't panic, this could be for a number of reasons. Please contact our Customer Happiness Team and we will investigate this issue with our IT department.

 

WHAT IF I DO NOT WANT TO RECEIVE EMAILS?

If you choose not to receive emails but want to order wine, you can go to your account anytime and manage your notification options.

 

I MISSED LAST WEEK'S PACK, CAN I STILL PURCHASE IT? 

So sorry you missed a tasting! Unfortunately, our packs are only available Monday - Sunday (at 12 PM ET). To make sure you get the packs you want, it’s advised to buy early in the week, before they sell out.

 

WHERE DO YOU SHIP?

If you have specific questions about shipping, please contact Customer Happiness Team.

 

WHEN WILL ORDERS SHIP?

All orders will ship out within 1-3 business days, unless a future ship date was selected at checkout. 

 

WHAT IF I AM WORRIED ABOUT THE WEATHER IMPACTING MY WINE DURING SHIPMENT?

Weekly Tasting will hold any order upon request for up to 1 year from the time of purchase in our temperature-controlled warehouse. Please note, "Future Ship Date" is not the date the wine will arrive to you, rather it is the date it will leave our facility.

 

WHAT IF I WON'T BE HOME ON THE DATE MY WINE IS SET TO ARRIVE?

You must be 21 years of age or older to purchase wine from Weekly Tasting. All packages REQUIRE a signature by someone 21 years of age or older upon delivery, comments on your order such as "Please leave on back porch" or "Leave at front door" unfortunately cannot be honored. Please contact Customer Happiness Team for more shipping options.

 

DO YOU REQUIRE A SIGNATURE UPON DELIVERY?

Yes, all packages REQUIRE a signature by someone 21 years of age or older upon delivery.

 

WHERE CAN I FIND THE SHIPPING STATUS OF MY ORDER?

To check your order status, log into your Weekly Tasting account and find the order under My Orders. All tracking information and details will be included in this section. For specific questions, please contact our Customer Happiness Team at wines@weeklytasting.com with the order number.

 

WHAT HAPPENS IF I RECEIVE A PACK THAT I AM NOT SATISFIED WITH?

If there are any problems with the wines in your pack let us know immediately - we believe in providing quality wines in each tasting experience. Please contact the Customer Happiness Team with any issues.